大家好.大家都知道我是谁吧. 在这里我想说一点今天发生的事情.虽然看起来象是一个小的事情. 但是什么事情都可以变大,或者小的让人忽略.2006年3月30号.就是我今天发这个贴的日子.我在学校的TIM HORTON’S 买东西.但是遭遇了一点很让人不舒服的事情.先不说那里的东西是不是很适合中国人或者说好吃不好吃.就说他们的服务态度，我觉得某些服务生的态度极其恶劣.今天就让我碰到了.那个穿黑色衣服的MANAGER..(就是一个很年轻的女孩.老外)对我非常没有耐心,并且在为我服务的时候在我面前把要给我装食物的袋子扔到了地上,并且很气愤的说 不知道我在说些什么.虽然我很气愤但还是忍住了.我不想在公共场所破坏中国人的形象.事后我去了INTERNATIONAL STUDENT OFFICE说明了事情,并且也得到了帮助.学校的TIM HORTON’S是属于学校食堂的.只是从TIM买了LICENCE在学校经营.我现在就是希望她(那个粗鲁的女人)公开向我道歉,也可以说是给所有以前受到过她的气的学生道歉,或者请求他的经理将她开除. 现在INTERNATIONAL OFFICE的对此事情的FORMAL LETTER 已经拟好. 希望你们能支持我.如果在下周这件事情被忽略的话.我准备去TIM HORTON’S进行抗议.或者听听大家的意见.但是我不希望任何武力和暴力的建议.因为这是我的强项.之所以我想以和平的方式解决.就是希望能在外国人的眼里把中国人的形象和威信再次提高.所以希望大家对我支持.以下是INTERNATIONAL STUDENT OFFICE 的FORMAL LETTER.

To:
Brian Slemming
Food Service Director
Aramark

Dear Mr Slemming,

RE: Service at Tim Horton’s

My name is Boon Kek and I am sorry to be informing you of an unfortunate incident which happened on the campus Tim Horton’s. The following incident was brought to my attention by the students involved.

On 30th March 2006 at around 1.30pm, two foreign students went over to the Tim Horton’s to get lunch. They had ordered the sandwich deal and the server asked which donut they wanted with their meal. The students then wondered if the donuts on the bottom rack were included in the deal, and after a couple of questions, the server chuck the paper bag on the counter and claimed ‘I don’t know/understand what you are saying’. After that, the server walked away, ignoring the students who had just ordered their meal. The students would have been left standing if not for another member of the staff who came to finish the order.

Tim Horton’s is a household name in Canada and has no doubt been a successful addition to the campus and it is unfortunate that such an incident is to occur. I do not know if the above mention incident is an isolated case or there have been previous cases but this is a multicultural campus and it would not reflect well on anybody should future incidents happen.

I would appreciate it if you bring the matter up to the staff and remind them to be patient with our students who are trying their best to communicate in a language which is not their own. If you would like us (International Office) to have an information session to increase cultural awareness, it would not be a problem. Or if your staff has any questions or issues with our students, please feel free to contact me at 648-5951 or [email]boonkek@unbsj.ca[/email].

Thank you very much for your attention.

Sincerely,
Boon Kek
International Student Advisor

希望得到大家的声援和支持.我不知道现在的中国学生会是谁在负责.但是我希望能得到你们的帮助. 再次向大家表示感谢…

支持你.

还有食堂的一个胖胖的老太太态度也很差, 现在很久都不去食堂了

遇到态度不好的我们就要想有关人员反映.一个是让其能服务的更好.一个是让外国人知道中国人也不是好欺负的.

黑衣服的年轻老外,对了,应该是她,也是很没耐心的态度,竟然嫌我要的太多,眼白白的,咳...
Fu...顶你

支持下 有需要的话我去声源

顶

那个manager是不是扎了个马尾的那个女的?那个女的态度也不好!很不耐烦的样子

强烈支持你。。。。

在Tim以前就发生过类似无礼的事情，那儿的服务生素质的确不高。现在对我们不太有利的是快放假了，他们处理的时候拖一拖有可能就不了了之了。

我记得上次Myla说过一个TIM的女的！不知道是不是她！有一次MYLA也是看见一个TIM的服务员粗鲁的对待国际学生（那个国际学生估计是才来的！语言不怎么样），然后实在看不下去了就说:you know, you have no right to treat a foreign student like this, 从那时开始后那个女的态度稍微好了点！不知道是不是你说的那个女的！

总之中国人吃亏了就是不行！她什么时候道歉？

支持！~

完全支持你们的说法.........应该向学生会反映一下.......
这里的人的服务态度跟我们国内的差太远了......
应该想所有中国学生公开道歉.....强硬点把那女的炒掉..........
Tim Hoton我也很少去.....

大食物堂那胖女人也是啊.....我是住学校的,每天去吃饭就没看见她笑过......
她怎么我们不管,但我们完全没有理由去接受她那绷着脸的态度.....

强烈支持......

5点以后随叫随到,周末全天候
代价:让你老婆给我做饭吃!

enenenenenenenenenenenenenenenenenenen

不是受欢迎的人物。。。说实话，一老一少都是多面派。。。

要好好反映一下。。。大学期结束了，小学期还在继续，，，，要坚持讨个说法~


支持一下~:thumbs_up

[b][size="5"][center]来晚了，

事件正在处理，

会有公道[/center][/size][/b]

[quote name='铃音']5点以后随叫随到,周末全天候
代价:让你老婆给我做饭吃![/QUOTE]

为什么要我做饭啊，我可是直接受害者啊，没看见信上说two students, 不让你做给我吃已经很好了。哈哈！

[quote name='语姗~~']为什么要我做饭啊，我可是直接受害者啊，没看见信上说two students, 不让你做给我吃已经很好了。哈哈！[/QUOTE]
:liulei:
我是待命上战场的主,你得给我做饭吃,要不没劲儿图他们啊

建议中国学生不买ｔｉｍ一个星期以示抗议～

强烈支持！！！ 你后面有很多中国人的支持，你就干吧！！！

对 是该让学校了解并提高一下在tim和食堂工作人员的素质了，等待学校正面的回复。

[COLOR="Green"][SIZE="7"]支持！

致顶！

加声望！[/SIZE][/COLOR]

做的不错~支持一下~!

恩，支持
有的老外就是狗眼看人低:mad: :mad:

其实对于现在的我并不是很生气.我主要是希望大家都能注意到这个问题,并且借助这次时间把这种问题解决掉...也把中国人的威信提升一下

[SIZE="5"][B]Hi, Boon:

Thanks for your quick response for the incident happened in Tim Horton this afternoon.

I had read your formal letter to Brian, the Director of Aramark food Service. Your letter has been published in [url]www.chineseunb.com[/url], and it has been widely read by Chinese students. I thought you did great job in the letter with your appropriate informing language, which had presented the concern from ILO for the fairness for all the international students on UNBSJ campus.

I have been talking with the two Chinese students who had reported the incident to you. You have clearly stated in the formal letter what had happened, I will not go in details about it again. What I want to add is that this kind of incident has been encountered by many international students. Just now since the afternoon incident was published on the website, I have received similar complains from more than five other Chinese students. This tells us that the case from this afternoon is definitely not an isolated one.

At this point I am also sending email to Brian. As the current president of Chinese Student & Student Association, I will not tolerate any unfairness or any ignorance towards our Chinese students on UNBSJ campus. As Vice President Internal of Student Representative Council in 06/07 term I will take this case into a serious concern for all the students on campus. I will send the statement to all the societies and clubs, for any kind of discriminatory behavior will not be accepted within UNBSJ campus.

I love you idea on the information session to increase cultural awareness. SRC should assist ILO to make it happen on campus, and I hope that Mr. Kevin Bonner, the Director of Student services would like to help out with it.

Thank you again for your support.

Li Song

President of CSSA

Chinese Student & Student Association 05/06

March 30, 2006[/B][/SIZE]